Guangzhou Qshine Pool Lights Manufacture Co., Ltd

Windyqshine@gmail.com

+86-020-86888796

HomeFAQ
FAQ
1. Do your product have CE&RoHS certificate?

Yes,all of our products passed CE , RoHS and Design Patent certificate , besides , company also passed ISO9001 : 2015 system .

2. Be there any warranty ?

Yes, all our products have minimum 2 years warranty.

3. Can you accept sample order ?

Yes, we can make sample orders.

4. Can you give me a better price?

First of all ,we are manufacturer in China, we have surely different price policy for different order quantity.if you have big demand on quantity. Please contact us to get some discounts!

5. How long does it ship to my country and which delivery method are available?

It usually takes 3-7 business days ship to any country. We use UPS,DHL,TNT,EMS,FedEx etc to delivery our products. We will advise you the way of shipping, because we know which shipping company has much better customs dearance and best deliver times for your country.

6. How to place an order?

Firstly,send us orders by e-mail with your detail information, then we will send you a Pl to confirm.

Secondly ,if all information is right and you can make payment.

Finally,we will arrange order ASAP once received your payment!

7. How can i tack may package?

After we send the products,12-24hours we will send tracking number to you ,then you can track your products on your local express website.

8.If products have problems,how should i do?

First of all ,all products will test 48 hours before ship to our customer ,if products have problems, please send picture and video to us ,then our engineer will find the problem ASAP! And we will send spare parts in free!

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